Shipping Info

🚚 Shipping Information

Thank you for shopping with Pearlmoon Gems. We take great pride in making sure your order is delivered promptly and safely. Please read below for details on our shipping process.

🕒 Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

📦 Domestic Shipping (USA & Europe)

We offer free shipping for all orders within the USA and Europe.

USA: Estimated delivery within 7 business days after shipment.
Europe: Estimated delivery within 15 business days after shipment.

🌍 International Shipping

We ship to many international destinations outside of the USA and Europe. Shipping times and rates may vary depending on the country and shipping method selected at checkout.

🧾 Customs & Duties

Please be aware that international shipments may be subject to customs duties, taxes, or VAT. These charges are determined by your local customs authority and are the responsibility of the customer.

🔍 Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 48 hours for the tracking information to become available.

📮 Shipping to P.O. Boxes

We strive to accommodate shipping to P.O. boxes where possible. However, some carriers may have limitations. If you need your order shipped to a P.O. box, please contact us for assistance.